Front Desk Agent(Part Time)

Job Summary
We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced environment.

Duties

• Greet and welcome guests upon arrival with a warm and friendly demeanor.
• Manage check-in and check-out processes efficiently, ensuring all guest information is accurate and up-to-date.
• Handle phone systems to respond to inquiries, take reservations, and provide information about hotel services and amenities.
• Assist guests with any requests or issues during their stay, ensuring high levels of guest satisfaction.
• Perform night audit duties as required, balancing accounts and preparing reports for management.
• Collaborate with other hotel departments to ensure seamless guest experiences.
• Maintain cleanliness and organization of the front desk area.
• Stay informed about local attractions, events, and services to provide recommendations to guests.

Experience

• Previous experience in hotel management or front desk operations is preferred but not mandatory.
• Strong customer service skills with a focus on guest satisfaction.
• Familiarity with hospitality management software is an advantage.
• Bilingual or multilingual abilities are highly desirable to assist a diverse clientele.
• Experience with night audits is a plus but not required; training will be provided for the right candidate.

Join our team and contribute to creating memorable experiences for our guests while developing your career in the hospitality industry!

Job Types: Full-time, Part-time, Seasonal

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person