Front Desk Assistant

Overview
We are a small, client-focused estate planning law firm seeking a reliable and organized Front Desk Assistant to be the first point of contact for our clients. This role is essential in creating a welcoming, professional experience while keeping the office running smoothly.

Responsibilities

• Greet clients and create a warm, professional first impression
• Answer and route incoming phone calls
• Screen new clients and gather essential information
• Send new client agreement and retainer requests
• Manage and maintain conference room calendars and appointments
• Assist with scheduling consultations and follow-ups
• Handle incoming and outgoing mail, including regular trips to the post office
• Maintain organized front office and client files
• Provide general administrative support to the legal team

Skills

• Strong communication and interpersonal skills
• Highly organized with strong attention to detail
• Ability to multitask and manage a variety of responsibilities
• Professional demeanor and dependable work ethic
• Comfortable handling confidential information
• Basic computer skills (email, calendars, document management)
• Computer literacy in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry tools
• Experience with clerical tasks such as filing, proofreading, and document management
• Very comfortable learning new software and possess strong tech skills.
• Excellent time management skills to handle multiple responsibilities seamlessly
• Personal assistant or administrative experience is a plus for supporting executive schedules and calendar management
• Ability to maintain professionalism while managing busy front desk activities

Join us in creating a welcoming environment where professionalism meets efficiency! This role is perfect for motivated individuals eager to grow their office management expertise while making a positive impact every day.

Pay: $22.00 - $24.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you able to pass a background check?
• Are you able to maintain strict confidentiality when handling sensitive information?
• Are you available consistently during standard business hours?
• Are you someone that is always on time to work?
• Do you have strong verbal skills & are a clear communicator?
• Are you a positive, upbeat and kind person?
• Do you believe that your work ethic and integrity will pass help you pass the 90 day probationary period?
• While at work, are you focused more on your job, than yourself?
• Are you honest and have high integrity?
• Do you enjoy helping others succeed?
• Do you have reliable transportation for occasional errands?

Work Location: In person