Front Desk Associate

Position Summary

Coastal Forest Products is seeking to hire a dedicated and reliable Front Desk Associate to support our headquarters in Bow, New Hampshire. The Front Desk Associate is responsible for managing a high volume of incoming calls and greeting visitors. Additionally, this role may assist with marketing coordination, sales reporting, and other administrative tasks, during down-time.

Key Responsibilities

• Answers and directs incoming calls using a multi-line phone system in a professional and friendly manner.
• Greet and assist visitors, ensuring they connect with the appropriate team member
• Order and maintain office supplies as needed
• Organize and file records and important documentation
• Support the Marketing & Sales team with copy/print tasks and other administrative needs
• Manages time effectively & prioritizes administrative tasks
• Represent Coastal with professionalism and a helpful attitude

Qualifications

• 2+ years of administrative support experience (experience in building materials is a plus).
• Microsoft Office proficiency (Excel, Word, PowerPoint); ERP / CRM experience, a plus.
• Excellent written and verbal communication skills.
• Strong organizational skills – able to manage multiple priorities while ensuring detail accuracy.
• Ability to work collaboratively with sales and marketing.
• Customer-service approach – proactive and solution-oriented.
• Legally permitted to work in the United States.
• Adaptable and willing to assume additional responsibilities.

Physical & Work Environment Requirements

• Office environment with occasional visits to warehouse.
• Ability to sit, type, and use a computer for extended periods.
• May require occasional lifting of marketing materials or product samples (up to 25 lbs.).

Why Join Us

• Be part of a growing, respected wholesale distributor in the building materials industry.
• Collaborative, team-oriented culture.
• Opportunities for growth in sales, operations, or marketing.