Front Desk Associate

Job Summary:
We are seeking a detail-oriented excited Sales Representative to join our team at HIITLATES. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk in addition to converting prospects into new members.

Duties:
- Greet and welcome guests in a friendly and professional manner
- Answer and direct phone calls & text messages in a polite and clear manner
- Manage reservations, check-ins, and check-outs efficiently
- Handle customer inquiries and provide accurate information
- Maintain a clean and organized studio
- Assist with administrative tasks such as data entry, scheduling appointments
- Responsible for converting prospects into new members
- Assist with video content creation for social media

Experience:
- Basic proficiency in Google Suite for document management and communication
- Previous experience in front desk operations or similar roles
- Previous Sales Experience encouraged but not required if willing to learn
- Basic computer & CRM literacy

This position offers the opportunity to work in a dynamic environment where customer service excellence is key. If you have the required skills and are looking to join a professional team, we encourage you to apply for this Front Desk Associate position.

Job Types: Full-time, Part-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Downey, CA 90241 (Required)

Work Location: In person