Front Desk Associate

Job Summary

Fairfield Inn & Suites is looking for a dependable and customer-focused Front Desk Associate to join our team. In this role, you will welcome guests, manage check-ins/check-outs, answer guest questions, and help create a positive guest experience.

Responsibilities

• Greet guests in a friendly and professional manner
• Check guests in and out efficiently
• Answer phones and assist with reservations
• Handle guest requests and resolve issues promptly
• Process payments and maintain accurate records
• Communicate with housekeeping and maintenance staff
• Maintain a clean and organized front desk area

Qualifications

• Customer service experience preferred
• Hotel or hospitality experience is a plus
• Strong communication and multitasking skills
• Basic computer knowledge
• Ability to work flexible schedules, including weekends and holidays
• Positive attitude and professional appearance

Pay: $15.25 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person