Qureos Mentor

Fairfield Inn & Suites

Job Summary We are seeking a dynamic and detail-oriented Housekeeping Supervisor to lead our dedicated cleaning team and uphold the highest standards of cleanliness and hospitality. In this role, you will oversee daily housekeeping operations, supervise staff, ensure guest satisfaction, and maintain a safe and efficient work environment. Your leadership will be instrumental in delivering exceptional service that enhances our guests' experience and supports the overall reputation of our establishment.Responsibilities<ul><li>Supervise and coordinate daily housekeeping activities, including cleaning, laundry, and custodial tasks, to ensure timely and thorough service delivery </li><li>Lead, motivate, and train housekeeping staff to maintain high standards of cleanliness, safety, and professionalism </li><li>Inspect guest rooms, public areas, and back-of-house spaces regularly to verify quality standards are met or exceeded </li><li>Manage inventory of cleaning supplies, linens, and equipment; place orders as needed to ensure smooth operations </li><li>Enforce health and safety regulations, including proper handling of cleaning chemicals and sanitation procedures </li><li>Develop work schedules for housekeeping staff to optimize coverage and efficiency </li><li>Address guest requests or concerns promptly to guarantee satisfaction and resolve issues effectively</li></ul>Requirements<ul><li>Proven supervising experience in housekeeping or custodial management within a hotel or hospitality setting </li><li>Strong knowledge of cleaning techniques, commercial cleaning equipment, laundry processes, and janitorial best practices </li><li>Leadership skills with the ability to motivate teams and foster a positive work environment </li><li>Excellent organizational skills with attention to detail in inspecting cleanliness standards </li><li>Familiarity with hospitality industry standards and customer service excellence </li><li>Ability to manage inventory, schedules, and operational workflows efficiently </li><li>Previous experience in hotel housekeeping management or hospitality is highly preferred</li></ul>Join us as a Housekeeping Supervisor to lead a passionate team dedicated to creating welcoming environments that leave lasting impressions. Your expertise will drive excellence in cleanliness while fostering a culture of teamwork and professionalism.Pay: $15.00 - $18.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Housekeeping Supervisor

Job SummaryFairfield Inn &amp; Suites is looking for a dependable and customer-focused Front Desk Associate to join our team. In this role, you will welcome guests, manage check-ins/check-outs, answer guest questions, and help create a positive guest experience.Responsibilities<ul><li>Greet guests in a friendly and professional manner</li><li>Check guests in and out efficiently</li><li>Answer phones and assist with reservations</li><li>Handle guest requests and resolve issues promptly</li><li>Process payments and maintain accurate records</li><li>Communicate with housekeeping and maintenance staff</li><li>Maintain a clean and organized front desk area</li></ul>Qualifications<ul><li>Customer service experience preferred</li><li>Hotel or hospitality experience is a plus</li><li>Strong communication and multitasking skills</li><li>Basic computer knowledge</li><li>Ability to work flexible schedules, including weekends and holidays</li><li>Positive attitude and professional appearance</li></ul>Pay: $15.25 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Work Location: In person

Front Desk Associate

Fairfield Inn &amp; Suites Hotel is business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Fairfield Inn &amp; Suites Hotel encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement.Overview:As a Front Desk Agent, you will play a pivotal role in ensuring guest satisfaction from check in, to check out through attentive, personalized service for each guest. You will be focused on optimizing each guest's experience with Excellent Service.Responsibilities:<ul><li>Perform the functions of the front desk including processing all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.</li><li>Set wake up calls in an efficient, warm and friendly manner.</li><li>Answer all incoming phones in three or less rings.</li><li>Create, confirm, and make changes to reservations for guests.</li><li>Review account and charges and payment information with guests during the checkout process.</li><li>Answer inquiries pertaining to hotel amenities and facilities</li><li>Serve as a local area expert offering recommendations or information on local shopping, dining, entertainment, and travel directions.</li><li>Log and resolve all guest comments or complaints to ensure all guests leave our hotels 100% satisfied.</li><li>Complete all required tasks and reports on the shift checklist.</li><li>Maintain the shift pass on log accurately to ensure proper communication between shifts is maintained.</li><li>Complete and log call-backs to guests who have checked in to ensure satisfaction with the room.</li><li>Creates works orders for maintenance using our work order tracking system.</li><li>Maintain the cleanliness and organization of the hotel lobby and front desk area.</li><li>Advise housekeeping staff when rooms have been vacated and are ready for cleaning.</li><li>Greet each guest that you encounter during your shift with a friendly smile.</li><li>Ensures uniform and personal appearance are clean and professional.</li><li>Follow hotel procedures for reporting and turning in lost and found articles.</li><li>Coordinate with other departments as necessary to resolve service requests or problems.</li><li>Ensure guest and associate safety by following established security procedures including emergency procedures, key security and protecting guest and company confidential information.</li><li>Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li></ul>Qualifications:<ul><li>Minimum of 1 year of experience in customer service.</li><li>Excellent verbal and written communication skills.</li><li>Must have proficient computer and keyboard skills.</li><li>Ability to multi-task, frequently switching between or simultaneously performing functions of the front desk in order to meet the needs of our guests.</li><li>Must be able to stand for an extended period of time as 90-100% of the shift is standing.</li><li>Make decisions based on your own judgment and company policy.</li><li>Follow instructions without close supervision.</li><li>Occasional carrying and lifting of items up to 30 pounds.</li><li>Must have open availability.</li></ul>Job Types: Full-time, Part-timePay: $14.00 - $16.00 per hourBenefits:<ul><li>Employee discount</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Front Desk Agent

<div>The Bartender is responsible for ensuring a fun and entertaining visit for customers in the Cafe and Bar, providing a warm and inviting welcome experience and a superlative food and beverage experience.<h3 class="jobSectionHeader"> 
Supervisory Responsibilities:</h3>
 None.<h2 class="jobSectionHeader">
Duties/Responsibilities:</h2><ul><li>
Contributes to the departmental and property monthly goals for guest satisfaction scores by doing the job right the first time and giving exemplary service that goes above and beyond guest expectations. This is Job One for all team members.</li><li>
Greets customers with a warm and friendly tone, using their names whenever possible. Becomes familiar with frequent customers in the Seven Rooms CRM system. Learns their preferences.</li><li>
Takes personal responsibility to rectify guest complaints to their satisfaction. Listen actively to the guests complaint or concern, tell them what you are going to do, and then follow through, entering the issue in Quore and taking personal responsibility to ensure the guest is satisfied with the outcome. Never let a guest leave unhappy.</li><li>
Promotes safe alcohol consumption by educating customers, describing product details to them, promoting our alcohol suppliers, explaining the menu to them, helping them to enjoy their experiences, broaden their horizons, and introducing them to new products as well as answering questions.</li><li>
Cross promotes the Red House Tavern for breakfast, lunch, dinner, and weekend brunch, and The Shop to all guests.</li><li>
Prepares and serves liquor, mixed drinks, wine, beer, and nonalcoholic drinks, attending to the detail and presentation of each item, using established recipes.
</li><li>Ensures that customers are of legal drinking age by checking photo IDs.</li><li>
Generates additional revenue by attracting new customers and defining new and expanded services and products.</li><li>
Becomes familiar with all equipment by reading manuals. Maintains all equipment as specified.</li><li>
Ensures that fruit and other garnishes are prepared ahead of the opening of the bar.</li><li>
Attractively displays glasses and liquor bottles.</li><li>
Keeps bar supplied with snacks.</li><li>
Receives orders from patrons and waitstaff.</li><li>
Receives and processes customer payments.</li><li>
Maintains a clean and orderly work area, and always ensures smooth operation of bar. Completes cleaning according to daily and weekly schedules, including dishwashing as needed.</li><li>
Cleans and sanitizes all equipment, utensils, dishes, and work areas. Cleans and sanitizes service and seating areas. Completes cleaning according to daily and weekly schedules, including dishwashing as needed.</li><li>
Serves food to customers who want to eat at the bar.
</li><li>Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items.</li><li>
Submits orders or creates requisition forms for liquor, beer, and other bar-related supplies. Participates in inventory when scheduled.
</li><li>Contributes ideas for daily, holiday, and theme drink menus.
</li><li>Take personal responsibility to rectify guest complaints to their satisfaction. Utilize the Quore tool to record guest related issues and their resolution or escalation.
</li><li>Uses proper judgment and, when necessary, refuses service to patrons who are intoxicated or disruptive.</li><li>
Assists with orienting new employees to their work area. Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area.</li><li>
Improves quality results by studying, evaluating, and re-designing processes, implementing changes, and maintaining and improving the appearance of the Cafe and Hotel.</li><li>
Identifies leads for sales by surfacing information on guests companies and reasons to visit and communicate them to Sales using the specified method.</li><li>
Makes safety and security a top priority. Is completely trained in competent in all emergency procedures and be ready to take charge in an emergency. Is constantly aware of potential security threats and models If You See Something, Say Something by notifying the Manager on Duty or any other Manager. Follows property OSHA/HAZCOM procedures.</li><li>
Maintains regular attendance in compliance with the hotels standards, as required by scheduling which will vary according to the needs of the hotel.</li><li>
Wears appropriate brand required uniform and name tag during all scheduled shifts.</li><li>
Performs all other duties assigned from time to time.</li></ul><h2 class="jobSectionHeader"> 
Required Skills/Abilities:
</h2><ul><li>Extensive knowledge of drink preparation or service.</li><li>
Excellent interpersonal skills and focus on serving customers.</li><li>
Ability to remain calm when dealing with unruly and argumentative patrons.</li><li>
Ability to learn cash register software used by bar or restaurant.</li></ul><h2 class="jobSectionHeader">
Education and Experience:</h2><ul><li>
Completion of mixology, barkeeping, or other related training required.</li><li>
At least one year of related experience preferred.</li></ul><h2 class="jobSectionHeader">
Physical Requirements:
</h2><ul><li>Prolonged periods standing and preparing drinks.</li><li>
Ability to complete orders quickly and accurately.</li><li>
Must be able to lift at least 15 pounds.</li><li>
Must be legal drinking age or older.</li></ul> 
Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. 
 
Brand: Fairfield Inn &amp; Suites
 
Address: 160 MARKET CORNERS DR CORNELIA, GA - 30531
 
Property Description: Fairfield Inn &amp; Suites Cornelia
 
Property Number: ATLCF</div>

Cafe - Bartender

Join Fairfield Inn & Suites and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Fairfield Inn & Suites

About Company

Housekeeping Supervisor

Front Desk Associate

Front Desk Agent

Cafe - Bartender