Qureos Mentor

Fairfield Inn & Suites

Overview We are seeking a dynamic and strategic Senior Manager of Marketing Platforms and Enablement to lead the development, integration, and optimization of marketing technology solutions that drive impactful multichannel marketing campaigns. In this role, you will harness your expertise in marketing automation, data analysis, and digital marketing tools to empower our marketing teams with innovative platforms, streamline processes, and enhance lead generation efforts. Your leadership will be pivotal in shaping our marketing technology ecosystem to deliver personalized customer experiences and measurable results.Duties<ul><li>Lead the strategy, implementation, and management of marketing automation platforms such as Pardot, Marketo, Eloqua, Salesforce Marketing Cloud, HubSpot, and other related tools to support multichannel marketing initiatives. </li><li>Oversee the integration of various systems including Salesforce CRM, Google Analytics, SQL databases, HTML/CSS coding for campaign customization, and JavaScript enhancements to ensure seamless data flow and functionality. </li><li>Develop attribution modeling frameworks and data analysis techniques to measure campaign effectiveness across channels like email marketing, digital advertising, social media, and content marketing. </li><li>Collaborate with cross-functional teams to design scalable workflows for lead generation, nurturing campaigns, and customer engagement strategies that align with business objectives. </li><li>Manage the ongoing optimization of marketing automation processes by analyzing performance metrics and implementing improvements based on insights derived from tools like Google Analytics and CRM analytics. </li><li>Provide technical guidance and enablement training for marketing staff on platform capabilities, best practices in digital marketing automation, and data-driven decision-making. </li><li>Stay abreast of emerging trends in B2B marketing technology to recommend innovative solutions that enhance our competitive edge.</li></ul>Skills<ul><li>Extensive experience with marketing automation platforms including Pardot, Marketo, Eloqua, Salesforce Marketing Cloud, HubSpot; proficiency in integrating these tools within complex ecosystems. </li><li>Strong knowledge of multichannel marketing strategies encompassing email campaigns, digital advertising, social media outreach, and content distribution. </li><li>Technical proficiency in JavaScript, HTML, CSS for customizing campaign assets and enhancing platform functionalities. </li><li>Solid understanding of SQL for querying databases and extracting actionable insights from large datasets. </li><li>Expertise in attribution modeling techniques to accurately measure channel contributions and optimize ROI. </li><li>Proven ability in leveraging analytics tools such as Google Analytics for tracking user behavior and campaign performance metrics. </li><li>Familiarity with CRM systems like Salesforce CRM integrated with marketing platforms to facilitate lead management and customer segmentation. </li><li>Excellent data analysis skills combined with a strategic mindset to translate insights into effective marketing actions. Join us as a Senior Manager of Marketing Platforms and Enablement to shape the future of our digital engagement efforts! Your leadership will empower teams to deliver innovative campaigns that captivate audiences while driving measurable business growth through cutting-edge technology solutions.</li></ul>Pay: $130,000.00 - $145,000.00 per yearWork Location: Remote

Senior Manager, Marketing Platforms and Enablement

Job Summary We are seeking a dedicated and detail-oriented Hotel Housekeeper to join our team. Weekends are required as well. The ideal candidate will play a crucial role in maintaining the cleanliness and overall appearance of our hotel, ensuring that guests have a comfortable and pleasant experience. This position requires a strong commitment to hospitality and cleanliness, with an emphasis on attention to detail and efficiency.Duties<ul><li>Perform thorough cleaning of guest rooms, including dusting, vacuuming, mopping, and sanitizing surfaces.</li><li>Change bed linens and towels according to hotel standards.</li><li>Replenish room supplies such as toiletries, coffee, and other amenities.</li><li>Clean common areas of the hotel including lobbies, hallways, and restrooms to ensure a welcoming environment for guests.</li><li>Report any maintenance issues or safety hazards to management promptly.</li><li>Follow established procedures for handling lost and found items.</li><li>Adhere to all health and safety regulations while performing cleaning tasks.</li><li>Collaborate with housekeeping management to maintain inventory of cleaning supplies and equipment.</li></ul>Experience<ul><li>Previous experience in hospitality or custodial services is preferred but not required.</li><li>Familiarity with floor care techniques and industrial cleaning methods is a plus.</li><li>Strong organizational skills with the ability to manage time effectively in a fast-paced environment.</li><li>Excellent attention to detail and commitment to maintaining high cleanliness standards.</li><li>Ability to work independently as well as part of a team in a dynamic hotel setting.</li></ul>Join us in creating memorable experiences for our guests through exceptional housekeeping services!Pay: $14.00 - $15.00 per hourBenefits:<ul><li>Employee discount</li></ul>Shift:<ul><li>Morning shift</li></ul>Work Location: In person

Hotel Housekeeper

Are you a night owl who thrives while the rest of the world sleeps?We are looking for a reliable, detail-oriented professional to join our team as a Night Auditor. This critical role is responsible for the overnight operations of the hotel and ensuring a seamless transition into the nest business day. If you enjoy working independently and have a knack for problem-solving, this is the perfect position for you .Job Type: Full-timePay: $14.00 - $16.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li><li>Referral program</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Hotel Experience: 1 year (Preferred)</li><li>Front Desk: 1 year (Preferred)</li></ul>Work Location: In person

Full Time Night Auditor

&quot;We are seeking a dedicated and customer-focused Hotel Front Desk Agent to deliver exceptional guest experiences and ensure efficient front desk operations. This role is pivotal in managing guest registrations, reservations, and providing comprehensive information regarding hotel accommodations and services. The ideal candidate will possess a strong aptitude for customer service and demonstrated experience within the hospitality sector, contributing to a seamless and memorable guest stay.&quot;Responsibilities<ul><li>Perform all check-in and check-out tasks</li><li>Manage online and phone reservations</li><li>Inform customers about payment methods and verify their credit card data</li><li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li><li>Welcome guests upon their arrival and assign rooms</li><li>Provide information about our hotel, available rooms, rates and amenities</li><li>Respond to clients&rsquo; complaints in a timely and professional manner</li><li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests&rsquo; needs</li><li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li><li>Upsell additional facilities and services, when appropriate</li><li>Maintain updated records of bookings and payments</li></ul>Skills<ul><li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</li><li>Experience with hotel reservations software is a plus but not required.</li><li>Understanding of how travel planning websites operate, like Booking, Expedia, TripAdvisor</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li></ul>Employee IncentivesJoin our dynamic team and contribute to a culture of appreciation and professional growth. We are committed to recognizing our team's contributions through monthly celebrations and a robust incentive program that rewards service excellence and guest commendations. We also offer a sign-on bonus and referral bonuses to support our team's expansion. If you are a motivated individual seeking a fulfilling career, we invite you to apply.Pay: $13.00 - $14.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li><li>Referral program</li></ul>Ability to Commute:<ul><li>Archdale, NC 27263 (Preferred)</li></ul>Ability to Relocate:<ul><li>Archdale, NC 27263: Relocate before starting work (Required)</li></ul>Work Location: In person

Front Desk Agent(FT) 2nd shift/Overnight

<div>The Bartender is responsible for ensuring a fun and entertaining visit for customers in the Cafe and Bar, providing a warm and inviting welcome experience and a superlative food and beverage experience.<h3 class="jobSectionHeader"> 
Supervisory Responsibilities:</h3>
 None.<h2 class="jobSectionHeader">
Duties/Responsibilities:</h2><ul><li>
Contributes to the departmental and property monthly goals for guest satisfaction scores by doing the job right the first time and giving exemplary service that goes above and beyond guest expectations. This is Job One for all team members.</li><li>
Greets customers with a warm and friendly tone, using their names whenever possible. Becomes familiar with frequent customers in the Seven Rooms CRM system. Learns their preferences.</li><li>
Takes personal responsibility to rectify guest complaints to their satisfaction. Listen actively to the guests complaint or concern, tell them what you are going to do, and then follow through, entering the issue in Quore and taking personal responsibility to ensure the guest is satisfied with the outcome. Never let a guest leave unhappy.</li><li>
Promotes safe alcohol consumption by educating customers, describing product details to them, promoting our alcohol suppliers, explaining the menu to them, helping them to enjoy their experiences, broaden their horizons, and introducing them to new products as well as answering questions.</li><li>
Cross promotes the Red House Tavern for breakfast, lunch, dinner, and weekend brunch, and The Shop to all guests.</li><li>
Prepares and serves liquor, mixed drinks, wine, beer, and nonalcoholic drinks, attending to the detail and presentation of each item, using established recipes.
</li><li>Ensures that customers are of legal drinking age by checking photo IDs.</li><li>
Generates additional revenue by attracting new customers and defining new and expanded services and products.</li><li>
Becomes familiar with all equipment by reading manuals. Maintains all equipment as specified.</li><li>
Ensures that fruit and other garnishes are prepared ahead of the opening of the bar.</li><li>
Attractively displays glasses and liquor bottles.</li><li>
Keeps bar supplied with snacks.</li><li>
Receives orders from patrons and waitstaff.</li><li>
Receives and processes customer payments.</li><li>
Maintains a clean and orderly work area, and always ensures smooth operation of bar. Completes cleaning according to daily and weekly schedules, including dishwashing as needed.</li><li>
Cleans and sanitizes all equipment, utensils, dishes, and work areas. Cleans and sanitizes service and seating areas. Completes cleaning according to daily and weekly schedules, including dishwashing as needed.</li><li>
Serves food to customers who want to eat at the bar.
</li><li>Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items.</li><li>
Submits orders or creates requisition forms for liquor, beer, and other bar-related supplies. Participates in inventory when scheduled.
</li><li>Contributes ideas for daily, holiday, and theme drink menus.
</li><li>Take personal responsibility to rectify guest complaints to their satisfaction. Utilize the Quore tool to record guest related issues and their resolution or escalation.
</li><li>Uses proper judgment and, when necessary, refuses service to patrons who are intoxicated or disruptive.</li><li>
Assists with orienting new employees to their work area. Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area.</li><li>
Improves quality results by studying, evaluating, and re-designing processes, implementing changes, and maintaining and improving the appearance of the Cafe and Hotel.</li><li>
Identifies leads for sales by surfacing information on guests companies and reasons to visit and communicate them to Sales using the specified method.</li><li>
Makes safety and security a top priority. Is completely trained in competent in all emergency procedures and be ready to take charge in an emergency. Is constantly aware of potential security threats and models If You See Something, Say Something by notifying the Manager on Duty or any other Manager. Follows property OSHA/HAZCOM procedures.</li><li>
Maintains regular attendance in compliance with the hotels standards, as required by scheduling which will vary according to the needs of the hotel.</li><li>
Wears appropriate brand required uniform and name tag during all scheduled shifts.</li><li>
Performs all other duties assigned from time to time.</li></ul><h2 class="jobSectionHeader"> 
Required Skills/Abilities:
</h2><ul><li>Extensive knowledge of drink preparation or service.</li><li>
Excellent interpersonal skills and focus on serving customers.</li><li>
Ability to remain calm when dealing with unruly and argumentative patrons.</li><li>
Ability to learn cash register software used by bar or restaurant.</li></ul><h2 class="jobSectionHeader">
Education and Experience:</h2><ul><li>
Completion of mixology, barkeeping, or other related training required.</li><li>
At least one year of related experience preferred.</li></ul><h2 class="jobSectionHeader">
Physical Requirements:
</h2><ul><li>Prolonged periods standing and preparing drinks.</li><li>
Ability to complete orders quickly and accurately.</li><li>
Must be able to lift at least 15 pounds.</li><li>
Must be legal drinking age or older.</li></ul> 
Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. 
 
Brand: Fairfield Inn &amp; Suites
 
Address: 160 MARKET CORNERS DR CORNELIA, GA - 30531
 
Property Description: Fairfield Inn &amp; Suites Cornelia
 
Property Number: ATLCF</div>

Cafe - Bartender