Front Desk Associate - Hotel Experience Required

Overview

The Authors is a growing hospitality management company committed to delivering refined guest experiences and operational excellence across our properties. As we continue to expand, we are seeking a highly professional and experienced Front Desk Associate with a strong hotel background to join our team.

This role is ideal for individuals who are confident, service-oriented, and experienced in handling high guest volumes within structured hotel environments.

Responsibilities

• Welcome and assist guests with professionalism and care.
• Handle check-in and check-out processes efficiently and accurately.
• Manage reservations and coordinate with other departments to ensure smooth operations.
• Follow company policies and procedures at all times.
• Work on rotational shifts to provide 24/7 front desk coverage.
• Maintain a clean and organized reception area and respond promptly to guest inquiries.
• Support other Front Desk or operational tasks as needed to ensure excellent guest experience.

Requirements

• Minimum 3 years of proven experience as a Front Desk Associate in hotels (mandatory).
• Strong communication skills in English; Arabic is an advantage.
• Ability to work in a fast-paced, high-standard hospitality environment.
• Flexibility to work rotational shifts.
• Professional appearance and demeanor.
• Strong attention to detail and problem-solving skills.

Compensation & Benefits

• Salary: AED 3,000 - AED 4,000 (based on experience).
• Accommodation and transportation provided by the company.
• Opportunities for career growth and professional development.
• Supportive and collaborative work environment.
• Training and mentorship to enhance hospitality management skills.