Front Desk/ Booking Manager (Banquet Hall)

About the Role

We are looking for a proactive and customer-focused Booking Manager to manage client inquiries, secure bookings, and ensure smooth coordination of wedding events. The ideal candidate should have strong communication skills, sales ability, and the professionalism to represent our banquet hall.

Key Responsibilities

• Handle all booking inquiries via call, WhatsApp, email, and walk-ins
• Share package details, pricing, and available dates with clients
• Also oversee or check Operations, work with operations team
• Conduct venue tours for potential customers
• Confirm bookings, collect advance payments, and maintain records
• Coordinate event details with management, kitchen, décor, and operations teams
• Ensure client requirements are fulfilled before and during the event
• Prepare daily/weekly booking reports
• Provide excellent customer service and resolve issues promptly

Qualifications

• Bachelor’s degree preferred
• Strong verbal and written communication skills
• Sales and negotiation experience
• Good organizational and time-management abilities
• Customer-focused attitude
• Ability to work in a fast-paced environment, especially in wedding season

Location:

Defense Road, Raiwind, Lahore

Job Type: Full-time

Pay: Rs45,000.00 - Rs55,000.00 per month

Work Location: In person