Front Desk Clerk

POSITION:
Front Desk Clerk

DEPARTMENT:
Front Office

SUPERVISOR:
Front Office Manager

JOB SUMMARY:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

SKILLS:
Excellent customer relations skills, good computer skills, must be able to work in a fast paced environment, accurately handle cash and charges, stand for long periods of time and possess a total commitment to guest satisfaction.

Experience is preferred but not required.