Front Desk Clerk

Job Summary
We are seeking a dynamic and organized Front Desk Clerk to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management activities. Your energetic approach and attention to detail will ensure smooth daily operations, creating a positive experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative skills while contributing to a professional and friendly environment.

Duties

• Greet visitors, clients, and staff with enthusiasm and professionalism, ensuring a warm first impression.
• Answer multi-line phone systems promptly and courteously, directing calls efficiently using proper phone etiquette.
• Manage front desk responsibilities including scheduling appointments, maintaining calendars, and coordinating meetings.
• Handle data entry tasks such as filing, proofreading documents, and updating records using Microsoft Office and Google Workspace tools.
• Support office management by organizing files, managing supplies, and assisting with clerical tasks like photocopying and scanning.
• Provide customer support by addressing inquiries accurately and assisting with basic troubleshooting or information dissemination.
• Perform bookkeeping duties using QuickBooks or similar software to track expenses and manage invoices when needed.
• Maintain organizational flow through effective time management, prioritizing tasks to ensure deadlines are met.
• Support administrative activities such as proofing documents for accuracy and ensuring proper data entry procedures are followed.

Experience

• Previous office experience or clerical experience is preferred but not required; a strong willingness to learn is essential.
• Familiarity with front desk operations, multi-line phone systems, and basic computer skills such as Microsoft Office Suite (Word, Excel) and Google Workspace is highly desirable.
• Bilingual abilities are a plus to effectively communicate with diverse clients and team members.
• Demonstrated organizational skills with the ability to manage calendars, handle data entry accurately, and prioritize multiple tasks efficiently.
• Proven ability to maintain professionalism with excellent phone etiquette and customer support skills.

Pay: $18.00 - $22.00 per hour

Benefits:

• Flexible schedule

Work Location: In person