Front Desk Clerk

We are currently hiring a Front Desk Clerk for our 2PM–10PM shift. This position requires reliability, attention to detail, and the ability to stay productive throughout the entire shift.

Must be 21 or older due to alcohol sales and gaming area regulations.

Responsibilities:

• Check guests in and out efficiently
• Answer phones and assist with reservations
• Handle cash and card transactions accurately
• Maintain a clean and organized front desk area
• Complete daily shift tasks (cleaning, laundry, stocking, etc.)
• Keep the front desk covered at all times
• Monitor lobby activity and enforce property policies
• Provide professional and friendly customer service

Requirements:

• Must be 21 years of age or older
• Reliable transportation and consistent attendance
• Ability to work independently and stay on task
• Strong communication and customer service skills
• Ability to stay productive and find tasks to complete during slower periods
• Comfortable enforcing policies and maintaining a professional environment
• Must limit phone use and remain focused during shift
• Previous customer service or hotel experience preferred, but not required

Schedule:

• 2PM–10PM shift
• Weekends and holidays may be required

About the Role:

This position requires someone dependable who takes initiative, maintains focus, and completes all assigned duties without constant supervision. Even during slower periods, employees are expected to stay productive and assist with ongoing tasks.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• Free parking

Application Question(s):

• Must be age 21 or older (due to alcohol sales)

Education:

• High school or equivalent (Required)

Experience:

• Hotel: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Required)
• Overnight Shift (Preferred)

Ability to Commute:

• Vienna, IL 62995 (Required)

Work Location: In person