We are looking for an organized and customer-focused Front Desk Coordinator to join our team in Sheboygan, Wisconsin. In this long-term contract position, you will play a vital role in ensuring smooth operations at the front desk while providing exceptional service to patients and visitors. This is an excellent opportunity for individuals with strong communication skills and a knack for managing multiple tasks effectively.
Responsibilities:
• Welcome patients and visitors with a friendly and detail-oriented approach, ensuring a positive first impression.
• Coordinate appointment schedules for two clinical therapists and manage the flow of patient sessions efficiently.
• Schedule follow-up appointments and maintain accurate records of calendar availability.
• Conduct follow-up calls to patients to confirm appointments or provide additional information.
• Respond to general inquiries and assist walk-in patients with their needs.
• Operate a multi-line phone system to handle inbound calls and direct them appropriately.
• Maintain a clean, organized, and welcoming front desk area to promote a positive environment.
• Support therapists by ensuring patients are prepared and ready for their scheduled sessions.
• At least 1 year of experience in receptionist or front desk roles.
• Proficiency in managing multi-line phone systems and handling inbound calls effectively.
• Strong organizational skills with the ability to schedule and coordinate appointments seamlessly.
• Excellent interpersonal and communication skills to interact professionally with patients and staff.
• Ability to maintain a clean and welcoming environment at the front desk.
• Familiarity with concierge services and providing exceptional customer support.
• Detail-oriented with the ability to manage multiple tasks simultaneously.
TalentMatch
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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