Front Desk Dental Receptionist

Front Desk Dental Office
Pottstown Family Dentistry is seeking a highly skilled experienced Dental Front Desk Receptionist to join our dynamic team in a dental clinic Mondays - Thursdays 8am to 6pm. As the first point of contact for patients, the ideal candidate will possess excellent communication skills, a strong understanding of administrative tasks, and the ability to work effectively in a fast-paced environment. The successful applicant will be responsible for greeting patients, handling phone calls, and ensuring seamless day-to-day operations.

Responsibilities:

- Greet patients, answer phone calls, and manage patient flow

- Manage scheduling and appointment requests, ensuring timely and efficient treatment

- Process patient payments and handle billing and insurance claims

- Handle administrative tasks, including filing, scanning, and data entry

- Provide exceptional customer service, ensuring patients feel welcome and cared for

- Utilize dental software, Dentrix, to manage patient records and schedule appointments

- Maintain confidentiality and adhere to HIPAA guidelines

- Collaborate with the dental team to ensure efficient and effective treatment

- Handle emergencies and urgent care situations

- Perform other administrative duties as required

Full Benefit Package Included: Paid Vacation, Health Insurance, Paid Holidays, 401k, Health Savings Account, and more!

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Health savings account
• Paid time off

Experience:

• PPO Dental Insurance: 2 years (Required)
• Dental Office: 2 years (Required)
• Dentrix: 1 year (Required)

Work Location: In person