Front Desk Dental Receptionist/Doylestown and Sellersville PA

Job description:

Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to join our fabulous team . The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing various administrative tasks in a fast-paced medical environment. This role requires strong communication skills, attention to detail, and a thorough understanding of medical terminology and office procedures.

Duties

• Greet patients and visitors warmly, ensuring a friendly and welcoming atmosphere.
• Manage multi-line phone systems, answering calls promptly and directing them to appropriate staff members.
• Schedule appointments and manage the clinic calendar efficiently.
• Verify patient insurance information and handle insurance verification processes.
• Maintain accurate patient records in compliance with HIPAA regulations.
• Assist with medical billing and coding, including CPT coding, ICD-9, and ICD-10.
• Handle medical collections as necessary while maintaining professionalism.
• Process patient intake forms and ensure all necessary information is collected.
• Provide clerical support including filing, typing, and managing correspondence.
• Collaborate with healthcare providers to facilitate care plans and ensure smooth operations within the clinic.

Qualifications

• Previous experience in a medical office or clinic setting is preferred.
• Familiarity with medical terminology, insurance processes, and health information management is essential.
• Proficiency in using EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks; experience with Curve is a plus.
• Strong computer skills including Microsoft Office Suite; typing skills are required (10 key typing experience preferred).
• Excellent phone etiquette and customer service skills to effectively communicate with patients and staff.
• Bilingual candidates are encouraged to apply to enhance patient communication.
• Knowledge of medical coding practices (ICD coding) is beneficial.
• Ability to work independently as well as part of a team in a busy environment.
• Strong organizational skills with attention to detail for documentation review. We invite qualified candidates who are passionate about providing outstanding patient service to apply for this rewarding opportunity.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person