FRONT DESK EXECUTIVE

• Greet patients, attendants, and visitors in a polite and professional manner
• Handle patient registration, admission, and discharge formalities
• Schedule and coordinate doctor appointments and follow-ups
• Guide patients regarding hospital services, departments, and procedures
• Maintain and update patient records accurately in the Hospital Information System (HIS)
• Coordinate with doctors, nurses, billing, and other departments
• Handle phone calls, inquiries, and internal communication efficiently
• Generate bills, collect payments, and issue receipts as per hospital policy
• Verify insurance details and coordinate with TPA/insurance desk when required
• Manage front desk cash, daily reports, and handover at shift end
• Ensure compliance with hospital policies, NABH standards, and patient confidentiality
• Handle patient queries and grievances with empathy and escalate when required
• Maintain cleanliness, discipline, and professional appearance at the front desk

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Work Location: In person