Front Desk Executive

Key Responsibilities:

Patient Care & Front Desk Management

• Welcome patients and visitors in a warm and professional manner.
• Ensure a positive patient experience from arrival to checkout.
• Address patient inquiries and guide them through clinic procedures.
• Maintain patient confidentiality and professionalism at all times.

Appointment Management

• Schedule, confirm, and reschedule patient appointments efficiently.
• Coordinate appointments with dentists and specialists to optimize the clinic schedule.
• Send reminders and follow up with patients regarding upcoming visits and treatments.

Billing & Collections

• Handle patient payments, invoicing, and receipts accurately.
• Coordinate with patients regarding treatment estimates and payment options.
• Maintain accurate records of daily collections and transactions.

Coordination & Communication

• Coordinate between patients, dentists, and the clinical team to ensure smooth workflow.
• Assist with patient treatment coordination and follow-ups.
• Communicate clearly with patients regarding procedures, waiting times, and clinic policies.

Quality & Administrative Duties

• Maintain organized patient records and update information in the clinic management system.
• Ensure the reception area is clean, organized, and welcoming.
• Support clinic administration and ensure adherence to clinic standards and quality protocols.

Requirements:

• Arabic Female (Fluent in Arabic and English)
• Previous reception or front desk experience in a dental or medical clinic preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Professional appearance and patient-focused attitude
• Basic computer skills and experience with appointment scheduling systems
• Ability to work in a fast-paced healthcare environment

Preferred Qualifications:

• Experience in a dental clinic setting in the UAE
• Knowledge of dental procedures and patient coordination
• Experience handling billing, collections, and insurance coordination

What We Offer:

• Professional and supportive work environment
• Opportunity to grow within a reputable dental clinic
• Competitive salary based on experience

How to Apply:
Interested candidates may apply through Indeed or send their CV to thasnim@whitelineclinic.com with the subject line “Front Desk Executive Application.”

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month