Front Desk Guest Service Associate

This is a Sales Job. Selling is an essential function of this job. Previous experience with spa package sales, fitness membership sales, mobile phone sales, and cosmetic sales is highly preferred.

Base pay is $17, with bonuses ranging from $18-27/per hr

Open availability and full-time (five days) are preferred.

Morning shift is 7:30 am -2 pm

Evening Shift is 2pm - 8:30 pm

Saturday and Sunday 7:30 am - 4:15 pm

We are looking for a few Guest Service Associates to join our growing team to deliver exceptional, personalized services to our guests. To be successful in this role, you must be customer service-oriented, sales driven, enjoy working with people, and love to have fun when you come to work!

Join our fantastic culture with unlimited potential to grow in a rewarding industry!

We are a family-run business and value work-life balance; we provide excellent pay and benefits, great working culture, and advancement opportunities with our multi-unit network!

Role

The role of a Guest Service Associate (GSA) is to represent European Wax Center professionally and consistently while upholding the company's core values. The Guest Service Associate is the first and last impression of the guest's entire experience, so it is important always to maintain a cheerful and positive attitude. Please note that this is a sales position.

Duties and Responsibilities:

• Responsible for selling wax passes.
• Responsible for all opening and closing procedures of the center.
• Responsible for managing the Reservation Book, guest requests, and associate availability.
• Responsible for maintaining the front of the center, including, but not limited to, restocking product shelves and refilling brochures and card holders.
• Responsible for maintaining and exceeding center and individual goals.
• Responsible for center cleanliness

Knowledge and Skill Requirements:

• Open availability to work opening, closing, and weekend shifts.
• Prior Sales experience and ability to interact and sell to guests.
• Ability to use and operate software-based point of sale system.
• A positive, friendly, upbeat, and personable demeanor.
• An ability to work independently with limited supervision.
• A professional appearance at all times.

Benefits/Compensation:

• $200 Employer contribution toward Medical Insurance
• 401(k) Retirement program with employer match with a 4% match
• Team outings, Incentives, A positive, family-oriented culture
• Discounts on Products and Services
• Performance-based Bonuses
• Paid sick time (40 hours a year) and Vacation hours (40 hours a year).
• We Train you!
• Base pay of $16.50
• Bonuses earned average about $400-1500 per month.

Benefits

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Shift:

• Evening shift
• Morning shift
• Swing Shift

Work Location: In person

Job Types: Full-time, Part-time

Pay: $35,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Experience:

• Sales: 1 year (Required)
• Retail sales: 1 year (Required)

Work Location: In person