Front Desk Information Officer (FEMALE ONLY)

Sharp Brains is proudly affiliated with the NAVTTC (National Vocational & Technical Training Commission), committed to offering high-quality, registered vocational and technical courses. We are currently seeking a Professional Pleasant personality for Front Desk Information Officer (FEMALE)to be the first point of contact, providing comprehensive course details, guiding walk-in students and parents, accurately documenting interactions, and facilitating the smooth registration process.

Required Personality (FEMALE - ONLY)

1- Good Communicator in English & Urdu Both Languages

2- Professional, Multi Tasking capability, Self-Driven

3- Pleasant Energetic Personality FrontFace representor of Organization

Role & Responsibilities

To provide accurate information to prospective students and parents, manage inbound and outbound calls, assist with admission inquiries, and ensure effective communication between students and the institution.

• Professionally handle all incoming and outgoing calls related to admissions and general inquiries.
• Provide complete and accurate information about courses, fee structure, schedules, and admission procedures.
• Attend and guide walk-in visitors and ensure a positive experience.
• Work on daily calling leads and follow-ups to convert inquiries into admissions.
• Maintain inquiry and call data in Excel sheets.
• Coordinate closely with the Admission Counselor and Marketing Team.
• Respond to social media, website, and email inquiries promptly and professionally.
• Contribute to institutional branding and positive communication.
• Participate in admission campaigns, outreach, and follow-up activities.
• Prepare and submit daily or weekly calling reports to the line manager.

Qualification Required

Female Graduates in Business Administration, Mass Communication, Masters in English, Journalism or Media & Marketing or Relevant Discipline.

Salary: Market Competitive ( as per Experience & Personality)

Job Location: Johar Town Phase-1, Lahore

Work Days: Monday to Saturday

Working Hours: 11:30 AM to 08:30 PM

Positions: 02 - Only Females

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Job Types: Full-time, Fresher

Pay: From Rs45,000.00 per month

Work Location: In person