Front Desk Insurance Coordinator

Job Summary
We are seeking a proactive and detail-oriented Front Desk Insurance Coordinator to join our dental team! In this vital role, you will serve as the first point of contact for patients and visitors, managing insurance verification, documentation review, and medical administrative support with enthusiasm and professionalism. Your expertise in dental billing, coding, and EMR systems will ensure smooth clinic operations and excellent patient service. This position offers an energetic environment where your organizational skills and insurance knowledge will make a meaningful impact on patient care and office efficiency.

We are a private owned, one doctor office with a great team! We are looking for our next team player!

Duties

• Verify patient insurance coverage and benefits, ensuring accuracy before appointments or procedures
• Review and update medical records
• Assist patients with insurance questions, appointment scheduling, and intake processes
• Conduct insurance authorization and precertification processes to facilitate timely care delivery
• Manage documentation review for billing purposes, ensuring compliance with HIPAA regulations and accurate CPT and ICD coding (ICD-9/ICD-10)
• Coordinate with dental staff to prepare care plans and ensure proper documentation for billing and record-keeping
• Support office management tasks such as filing, data entry, appointment scheduling, and maintaining medical records using Eaglesoft
• Answer phone calls

Skills

• Strong knowledge of dental billing, and insurance verification procedures
• Proficiency in Eaglesoft and Vyne
• Excellent customer service skills with a professional phone presence and effective communication abilities
• Familiarity with HIPAA regulations to ensure patient privacy and confidentiality at all times

Join our team to be a key player in delivering exceptional patient experiences while supporting the seamless operation of our dental office. Your dedication to accuracy, efficiency, and compassionate service will help us uphold our commitment to quality care.

Pay: $23.00 - $40.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Opportunities for advancement
• Paid time off

Work Location: In person