Front Desk Manager

Front Desk Manager

We are seeking an experienced, service-focused Front Desk Manager to join our hospitality team. The ideal candidate will have strong leadership skills, a passion for guest service, and the ability to lead front desk operations in a fast-paced hotel environment.

Key Responsibilities:

• Oversee daily front desk operations and guest service functions
• Lead, train, and motivate front desk team members
• Ensure exceptional guest experiences and resolve guest concerns professionally
• Manage scheduling. and shift coverage for the front desk team
• Monitor hotel standards, policies, and procedures
• Assist with upselling opportunities, and overall guest satisfaction scores
• Coordinate with housekeeping, maintenance to ensure smooth hotel operations

Qualifications:

• Previous hotel front desk supervisory or management experience required
• Preferred experience with Hilton brand standards and systems
• Strong communication, leadership, and organizational skills
• Ability to multitask and work in a fast paced environment
• Proficient with hotel property management systems
• Open availability, including mornings, evenings, weekends, and holidays, is required

What We Offer:

• Competitive pay
• Opportunities for growth and advancement
• Supportive team environment

If you are passionate about hospitality and creating exceptional guest experiences, we would love to hear from you.

Pay: $25.00 - $27.00 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person