Front Desk Medical Receptionist

North Shore Children’s Healthcare
Glen Cove, NY (Nassau County)

Job Overview

North Shore Children’s Healthcare is a well-established, busy pediatric medical office seeking a friendly, reliable, and detail-oriented Front Desk Medical Receptionist to join our team. This position combines front desk responsibilities with medical billing duties to ensure smooth patient flow and accurate billing.

Key Responsibilities

• Greet patients and families warmly and professionally
• Schedule appointments, confirm patient information and manage patient check-in and check-out
• Review medical records to ensure completeness and proper documentation for billing purposes
• Collect copays and outstanding balances at the time of visit
• Collect insurance information, verify coverage and assist with insurance pre-authorizations when needed
• Assist with daily billing tasks, including payment posting, deposits and reconciliation
• Answer phones and perform general front desk duties as needed

Qualifications

• Prior experience in a medical office preferred
• Strong attention to detail and excellent organizational skills
• Strong phone etiquette and ability to manage multi-line phone systems
• Friendly and professional communication with excellent customer service skills
• Ability to multitask and work efficiently under pressure in a fast-paced environment
• Comfortable using computers and electronic medical record (EMR) systems
• Familiarity with insurance verification and copay collection preferred
• Knowledge of medical billing and ICD-10 coding a plus
• Bilingual candidates are highly preferred

Office Hours

• Monday–Thursday: 8:30 AM–7:00 PM
• Friday: 8:30 AM–3:00 PM
• Rotating Saturday: 8:30 AM–1:30 PM

(Saturday rotation is required. Hours will fall within this schedule)

If you are reliable, organized and enjoy working with children and families, we would love to hear from you.

Apply on Indeed or call us directly at 516-759-1234.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Experience:

• Medical office: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person