Front Desk Medical Receptionist

Description:

Job description:

This position will have responsibility for:

• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals and monitoring patient wait times
• Ensuring availability of treatment information by accurately inputting and and updating patient information into the electronic medical record
• Verifying insurance and financial information and collecting patient co-payments

Requirements:

Skills and Experience:

• High School or equivalent
• Two or more years Medical Office Front Desk experience required
• Excellent telephone and interpersonal skills
• Customer service focus
• AthenaHealth EMR experience strongly preferred