Lead Front Desk Medical Receptionist

Job Summary
We are seeking an energetic and professional Lead Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude and organizational skills will help create a friendly, efficient environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team.

Responsibilities

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Manage multi-line phone systems, screen calls, and direct inquiries efficiently using proper phone etiquette
• Handle appointment scheduling, calendar management, and coordinate meetings using tools like Google Workspace and Microsoft Office
• Perform data entry, filing, and maintain accurate records with attention to detail and proofreading skills
• Assist with clerical duties including copying, scanning, and organizing documents for easy retrieval
• Provide customer support by addressing inquiries professionally and ensuring excellent service at all times
• Lead the Front Desk Team

Requirements

• Proven office experience or clerical background with strong organizational skills
• Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Experience with multi-line phone systems and phone etiquette standards
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Strong typing skills with attention to accuracy; familiarity with data entry and proofreading processes
• Knowledge of office management procedures such as filing systems, calendar management, and document handling
• Customer service experience with a friendly demeanor and excellent communication skills
• Personal assistant or medical/dental receptionist experience is a plus but not required
• Ability to manage time effectively in a fast-paced environment; multitasking is essential

Join us in delivering outstanding service while honing your administrative expertise! This role is perfect for motivated individuals eager to grow their career in office management or customer support within a vibrant organization.

Job Type: Full-time

Benefits:

• Paid sick time
• Paid time off

Work Location: In person