Front Desk Officer

About RPK Critter Care & Animal Hospital:

RPK Critter Care & Animal Hospital is a leading establishment dedicated to providing exceptional care and medical services for pets and animals. Our hospital offers a comprehensive range of veterinary services, ensuring the health and well-being of our furry patients.

Job Description:

We are seeking a personable, organized, and customer-focused Front Desk Officer to join our team. The Front Desk Officer will be the first point of contact for our clients, ensuring a welcoming and efficient experience while managing administrative tasks to support the smooth operation of the hospital.

Responsibilities:

- Greet clients and visitors with a friendly and welcoming demeanor.

- Manage incoming calls, emails, and inquiries, directing them to the appropriate staff members.

- Schedule appointments and manage the hospital's calendar efficiently.

- Maintain patient records, ensuring accuracy and confidentiality.

- Handle billing and process payments accurately.

- Provide information and assistance to clients regarding hospital services, procedures, and general inquiries.

- Assist in administrative tasks, including filing, data entry, and inventory management.

Requirements:

- Bachelors / Intermediate or equivalent; additional certification in customer service is a plus.

- Proven experience in a customer service or administrative role.

- Excellent communication and interpersonal skills.

- Proficiency in using office software and ability to learn new software systems.

- Strong organizational skills and attention to detail.

- Ability to multitask and work effectively in a fast-paced environment.

- Compassion and empathy for both animals and their owners.

Benefits:

- Competitive compensation

- Opportunity for growth within the company

- Supportive and friendly work environment

- Contribution to the well-being of animals

How to Apply:

Please submit your resume and cover letter to hr@rpkccah.com

Job Type: Full-time

Pay: Rs30,000.00 - Rs45,000.00 per month

Work Location: In person