Front Desk Officer

Kickstart is Pakistan’s largest coworking space operator with a mission of creating ease of doing business for SMEs, startups, and freelancers. We have 16 operational coworking spaces in Karachi, Lahore, and Islamabad, with 5400+ members using our spaces daily.

We are looking for a Front Desk Officer to manage our location at Karachi . As a Front Desk Officer, you will be responsible for providing exceptional customer service, administrative support, managing our guest and valet services.

Key Responsibility

• Greeting visitors and clients in a professional and welcoming manner.
• Coordinating guest services to ensure a positive experience for visitors, including providing information about amenities and facilities.
• Answering and directing incoming calls to the appropriate department or individual.
• Managing the front desk area and ground floor, ensuring it is clean, organized, and presentable at all times.
• Handling incoming and outgoing mail, packages, and deliveries.
• Assisting with general administrative tasks, such as data entry, filing, and water management.
• Scheduling appointments, meetings, and conference room reservations as needed.
• Maintaining office supplies inventory and placing orders when necessary.
• Providing basic information to visitors regarding company services, policies, and procedures.
• Coordinating valet services for visitors, including managing valet staff schedules and ensuring smooth operation of valet parking.
• Assisting with special projects or tasks as assigned by management.

Required background

• Proven experience as a Front Desk Officer.
• Excellent communication and interpersonal skills.
• Experience in coordinating guest services or similar hospitality services is preferred.
• Experience in coordinating valet services or similar services is a plus.