Front Desk Officer (FDO)

The Front Desk Officer will be the first point of contact for all visitors, clients, and callers. As the “face of the company,” you will create a welcoming and professional environment while handling reception and administrative tasks. A pleasant personality, smiling face, excellent communication skills, and corporate appearance are essential. The ideal candidate will confidently manage customer queries and ensure smooth front-desk operations .

• Greet and welcome all visitors and clients with a friendly and professional attitude.
• Maintain the reception area’s cleanliness, organization, and corporate look.
• Answer all incoming calls, transfer them correctly, or take accurate messages.
• Assist clients with real estate project information and address basic queries.
• Handle minor complaints professionally and direct them to the concerned team when required.
• Maintain guest log sheets, complaint registers, and daily front-desk records.
• Receive and distribute incoming courier, letters, documents, and packages.
• Prepare and send outgoing mail, documents, and parcels.
• Sort, check, and forward emails to relevant departments.
• Perform photocopying, scanning, printing, and other clerical tasks.
• Monitor and reorder office supplies when needed.
• Maintain proper filing systems, updated office records, and documentation.
• Maintain petty cash and record small office expenses.
• Support management with meeting schedules, travel arrangements, and event coordination.
• Represent the company in corporate dressing during meetings, events, and official gatherings.
• Perform any additional duties assigned by the Digital Marketing Manager (DMM), HOD, or management.

Hiring Criteria: Qualification & Skills

• 2–3 years’ experience in Front Desk/Receptionist roles (Real Estate or Corporate Sector preferred).
• A pleasant and smiling personality with excellent customer-handling skills.
• Professional and well-groomed appearance with a corporate dressing style.
• Strong English & Urdu (oral and written communication).
• Strong command over MS Word, MS Excel, and office equipment.
• Knowledge of office management and basic bookkeeping.
• Excellent organizational skills and ability to manage multiple tasks.
• Problem-solving mindset with a customer-service orientation.
• Minimum Intermediate qualification; Bachelor’s degree is a plus.

Job Type: Full-time

Pay: Rs45,000.00 - Rs50,000.00 per month

Application Question(s):

• if Selected, then available for Urgent Hiring

Work Location: In person