Front Desk Officr

Role Summary:
The Front Desk Officer will be the first point of contact for CODUP. This role requires a professional, welcoming personality to manage visitors, handle incoming communications, and provide essential administrative support to ensure the office runs smoothly.

Key Responsibilities:

• Visitor Management: Greet visitors, welcome them, and direct them to the appropriate department or person.
• Call Handling: Answer, screen, and forward incoming phone calls while providing basic information as needed.
• Gate & Security Coordination: Ensure all staff and visitors follow the ID card/security protocols (as per the new March 24th policy).
• Correspondence: Manage the distribution of daily mail, deliveries, and couriers.
• Office Maintenance: Keep the reception area clean and organized; monitor office supplies and place orders as needed.
• Admin Support: Assist the HR and Admin teams with basic data entry, filing, and scheduling meetings or conference rooms.
• ISO Audit: Assist the admin team in managing ISO data and preparation.

REQUIREMENTS & QUALIFICATIONS

• Education: Bachelor’s degree or equivalent.
• Experience: 1–2 years of experience in a front desk, reception, or customer service role.
• Communication: Fluent in English and Urdu (both verbal and written).
• Tech Skills: Basic proficiency in MS Office (Word, Excel, and Outlook).
• Personal Attributes: Punctual, polite, and able to handle stressful situations with a calm attitude.

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