Front Desk Receptionist

Key responsibilities:

1. Greet patients and visitors warmly and professionally
2. Register new patients and update existing patient records
3. Answer inquiries regarding clinic services, procedures, and policies
4. Address patient concerns or direct them to appropriate personnel
5. Schedule, reschedule, and cancel appointments using clinic software
6. Remind patients of upcoming appointments and follow up on missed ones
7. Coordinate with doctors, nurses, and other staff to ensure smooth scheduling
8. Answer phone calls and emails promptly and courteously
9. Maintain and organize patient files, records, and forms
10. Manage the clinic's front desk area to ensure cleanliness and organization
11. Handle billing, payments, and insurance documentation as required
12. Collaborate with medical staff to streamline patient flow
13. Communicate delays or changes to patients promptly
14. Ensure the confidentiality of patient information
15. Monitor and order office supplies for the reception area
16. Inform management of equipment or supply shortages

Location: DLF Phase 4, Gurugram

Shift: 10 am to 8 pm, Monday to Saturday

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Paid sick time

Work Location: In person