Front Desk Receptionist

The Receptionist at Sharp Brains Limited plays a vital role in creating a professional and welcoming first impression for all visitors, clients, and partners. This position requires an energetic and well-organized individual with excellent communication and multitasking skills. The Receptionist will be responsible for managing front-desk operations, coordinating with internal and external stakeholders, and maintaining a high standard of office decorum and presentation.

Key Responsibilities

1. Front Desk Management

• Serve as the first point of contact for all visitors and callers, ensuring a friendly and professional experience.
• Manage the reception area to ensure it is clean, organized, and reflective of the company’s image.
• Handle incoming calls, emails, and inquiries, directing them to the appropriate departments or personnel.

2. Administrative and Coordination Support

• Assist in coordinating communication between internal departments and external entities.
• Schedule and organize meetings, interviews, and training sessions as required.
• Maintain visitor logs, appointment schedules, and daily front-desk reports.

3. Training and Hiring Support

• Facilitate communication with candidates attending hiring and training sessions.
• Provide visitors and candidates with official information about the company’s programs, policies, and procedures.
• Support HR and training teams with logistical arrangements for interviews and training events.

4. Office Management and Professional Decorum

• Oversee the reception area’s appearance and ensure adherence to company decorum and standards.
• Manage office supplies related to the front desk and report any maintenance or facility issues promptly.
• Uphold confidentiality and professionalism in all communications and activities.

5. Communication and Public Relations

• Provide accurate information to clients, visitors, and partners regarding company services, programs, and public information.
• Represent Sharp Brains Limited in a courteous, professional, and approachable manner at all times.

Requirements

Must be a Graduate in relevant discipline.

1 to 2 years of corporate communication and reception experience

English Call Center Experience Accepted (Exceptional Communication Skills)

Must know basic computer skills ( Word, Excel, Outlook)

Understand priority tasks and secondary task management

Interpersonal Skills

1- Clear and Good English and Urdu Communication

2- Maintain Professional & Personal Relationship decorum

3- Skill to manage diverese personalities.

4- Dressed up professional as Front Face of Organization.