Front Desk Receptionist

Job Description:

We are looking for a Front Office Executive to join our clinic and be the first point of contact for patients. The ideal candidate should be polite, organized, and experienced in handling front-desk operations in a healthcare setting.

Key Responsibilities:

• Greet and assist patients in a professional and friendly manner
• Patient registration and demographic data entry
• Appointment scheduling and coordination
• Handling phone calls, WhatsApp, and front desk inquiries
• Insurance eligibility checking and prior authorization coordination
• Billing support, cash/card collections, and receipt handling
• Coordination with doctors, nurses, and internal departments
• Maintaining patient records and front office documentation
• Ensuring reception area cleanliness and proper organization

Requirements:

• Previous experience as a Front Office Executive / Receptionist in a clinic or hospital (preferred)
• Knowledge of insurance processes (DHA / MOH / private insurance) is an advantage
• Good communication skills in English (Arabic / Hindi / Malayalam is a plus)
• Basic computer skills (EMR, MS Office, email handling)
• Presentable appearance and patient-friendly attitude
• Ability to work under pressure and handle multiple tasks

Job Type: Full-time