Front Desk Receptionist

We are seeking a Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a positive experience throughout their stay.

## Duties
- Greet guests upon arrival and assist with check-in/check-out procedures
- Handle guest inquiries, requests, and complaints promptly and professionally
- Operate phone systems to answer calls and direct them to the appropriate department
- Provide information about hotel services, facilities, and local attractions
- Maintain a tidy and organized front desk area
- Assist with reservations and room assignments as needed
- Manage and balance cash drawer and drops daily

## Qualifications
- Previous experience in a front desk or guest relations role helpful but not required
- Strong customer service skills with a friendly and professional demeanor
- Proficiency in phone etiquette and handling phone systems
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment

Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests!

Job Type: Full-time

Pay: From $15.00 per hour

Schedule:

• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Weekends as needed

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Springfield, MO 65803 (Required)

Work Location: In person

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Ability to Commute:

• Springfield, MO 65803 (Required)

Ability to Relocate:

• Springfield, MO 65803: Relocate before starting work (Required)

Work Location: In person