Front Desk/Night Auditor

Hotel is looking for an energetic Night Auditor and Front Desk Agent who can perform the following: - Hotel Sales - Check-in/Check-out - Customer Service This position also requires a flexible schedule. Available for all shifts. We are looking for someone who can work weekdays, weeknights, weekends, and holidays. We prefer a more flexible schedule and reliable people, more so than experience. Being bilingual is a plus preferred. Hotel experience is required. Wyndham hotel experience is plus. schedule flexibility and dependability is required.

Education: minimumassociate degree required with computer experience

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our Maintenance associates and housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.

Experience

• Work experience as a Hotel Front Desk Agent, Receptionist or similar role
• 1 year experience plus with hotel reservations software, like Synxis,
• Customer service attitude
• Excellent communication and organizational skills.

If you are interested please respond via email to -Register to view- Our address is 301 Texas Avenue S., right next to Sonic off Texas. Thank you.

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Employee discount
• Health insurance

Language:

• Spanish (Preferred)

Work Location: In person