Medical Receptionist

Job Overview
We are seeking a dedicated and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional patient service and administrative support in a fast-paced medical office environment. This role requires proficiency in various medical software systems, strong communication skills, and a thorough understanding of medical terminology and coding. The Medical Receptionist will play a vital role in ensuring the smooth operation of our clinic while maintaining compliance with HIPAA regulations.

Responsibilities

• Greet patients warmly and assist them with the check-in process.
• Manage multi-line phone systems, scheduling appointments, and handling inquiries.
• Verify insurance information and perform insurance verification for patients.
• Maintain accurate medical records and documentation in compliance with HIPAA guidelines.
• Process medical collections and manage billing inquiries.
• Utilize EMR systems such as Epic or similar for patient data management.
• Review documentation for accuracy and completeness, including CPT coding and ICD-10.
• Provide clerical support including filing, typing, and managing correspondence.
• Ensure the front desk area is organized and welcoming for patients.

Experience

• Previous experience as a Medical Receptionist or in a similar role within a healthcare setting is preferred.
• Familiarity with medical terminology, coding (CPT, ICD), and health information management is essential.
• Experience with EHR systems
• Bilingual candidates are encouraged to apply to enhance patient communication.
• Strong computer skills including proficiency in Microsoft Office Suite and typing accuracy are required.
• Prior experience in medical billing, office management, or customer service within a clinical environment is beneficial. Join our team to contribute to the health and well-being of our community while advancing your career in the medical field.

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person