Front Desk Receptionist

At Bridges by EPOCH, we believe every day should offer purpose, joy, and connection. Our communities are dedicated to enriching the lives of those with memory loss through compassion, dignity, and personalized care. We’re looking for a warm, organized, and professional Front Desk Receptionist to be the welcoming face of our community and ensure a smooth experience for residents, families, and visitors.

Responsibilities

• Greet residents, families, and guests with a friendly and professional demeanor.

• Answer and direct incoming calls; take messages accurately and relay information promptly.

• Assist visitors with check-in procedures and guide them to appropriate locations within the community.

• Coordinate front desk duties, including mail distribution, package handling, and maintaining visitor logs.

• Support administrative tasks such as data entry, filing, copying, and scheduling appointments.

• Communicate effectively with staff and management to support daily operations.

• Maintain confidentiality of resident and staff information at all times.

• Monitor front lobby and common areas to ensure they remain clean, welcoming, and secure.

• Assist with special events, tours, and community activities as needed.

Qualifications

• High school diploma or equivalent required; additional administrative training a plus.

• Previous experience in reception, hospitality, or customer service preferred—ideally in senior living or healthcare.

• Excellent communication and interpersonal skills.

• Strong organizational and multitasking abilities.

• Proficiency in Microsoft Office and basic office equipment.

• A compassionate attitude and genuine interest in serving older adults.

Job Type: Full-time

Pay: $20.33 - $25.10 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave

Work Location: In person