Front Desk Receptionist

Job Summary
We are seeking a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires a proactive individual with strong communication skills and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Greet and assist clients and visitors in a professional manner.
• Manage multi-line phone systems, directing calls appropriately and taking messages when necessary.
• Perform clerical duties including data entry, filing, and maintaining organized records.
• Utilize QuickBooks for basic bookkeeping tasks as needed.
• Schedule appointments and manage calendars for staff members.
• Provide customer support by addressing inquiries and resolving issues promptly.
• Maintain a clean and welcoming front desk area.
• Assist with office management tasks to ensure smooth operations.
• Proofread documents for accuracy before distribution.
• Collaborate with team members to enhance office efficiency.

Skills

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Strong typing skills with attention to detail for data entry tasks.
• Excellent organizational skills with the ability to prioritize tasks effectively.
• Bilingual candidates are preferred to enhance communication with diverse clientele.
• Experience in front desk operations or as a medical/dental receptionist is a plus.
• Familiarity with multi-line phone systems and phone etiquette is essential.
• Strong customer service orientation with a friendly demeanor.
• Administrative experience that includes calendar management and personal assistant duties is beneficial.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• Dental insurance
• Vision insurance

Experience:

• Front desk: 1 year (Required)

Language:

• Spanish (Required)

License/Certification:

• Certified Medical Assistant (Required)

Work Location: In person