Front Desk Receptionist

Key Responsibilities

Front Desk & Patient Handling:

• Greet and assist patients and visitors in a courteous and professional manner
• Manage appointments, cancellations, and rescheduling
• Handle incoming calls and respond to inquiries
• Maintain patient records and ensure accurate data entry
• Coordinate with doctors, nurses, and other staff for smooth patient flow

Billing & Accounts Support:

• Prepare invoices and process patient payments (cash/card/online)
• Maintain daily collection reports
• Handle insurance documentation and basic claims processing (if applicable)
• Support basic bookkeeping and accounts-related tasks
• Maintain petty cash records and assist with reconciliation

Administrative Duties:

• Maintain front desk cleanliness and organization
• Manage correspondence (emails, courier, documents)
• Ensure compliance with clinic policies and confidentiality standards

Requirements

• Proven experience as a receptionist, preferably in a medical centre or clinic
• Basic knowledge of accounting and billing procedures
• Familiarity with MS Office and clinic management software
• Strong communication and interpersonal skills
• Good organizational and multitasking abilities
• Professional appearance and positive attitude

Job Type: Full-time