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Front Desk Receptionist

Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The expected part-time hours are four days a month, approximately six to nine hours/day. To split in two locations (New Lenox & Morris).The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities

  • Greet and assist patients and family members upon arrival, ensuring a welcoming atmosphere.
  • Check in, check out patients making sure follow up appointments are scheduled correctly.
  • Provide patient support by addressing inquiries and resolving issues promptly.
  • Assist with clerical duties and manage other duties as assigned.
  • Support office management tasks to ensure smooth daily operations.
  • Collaborate with team members to enhance overall efficiency and service quality.

Qualifications

  • Previous experience in a front desk or administrative role is preferred.
  • Bilingual candidates are highly desirable to accommodate diverse patient population.
  • Proficiency in Microsoft Office and Epic EHR is essential.
  • Knowledge of Insurance, Referrals, and Authorizations is preferred.
  • Excellent organizational skills with a keen attention to detail.
  • Demonstrated time management abilities to prioritize tasks effectively.
  • Familiarity with medical receptionist duties is preferred.

Job Type: Part-time

Pay: $23.00 - $25.00 per hour

Work Location: In person

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