Front Desk Receptionist

About Woof Resorts:
Woof Resorts is Denver’s premier dog daycare and boarding facility, where every dog is treated like family. We’re growing fast and are looking for a friendly, reliable, and dog-loving Front Desk Associate to join our pack!

Position Summary:
As the Front Desk Associate, you’ll be the face (and voice) of Woof Resorts. This role involves a mix of customer service, light administrative work, and a little creativity — all in a fun, dog-filled environment.

Key Responsibilities:

• Greet clients and check dogs in and out for daycare and boarding
• Answer phone calls, return voicemails, and assist customers with questions or bookings
• Handle customer profiles and update records using our system
• Create fun and engaging social media content (photos, captions, short videos)
• Assist with scheduling, paperwork, and general office organization
• Maintain a clean and welcoming front desk/lobby area
• Support team members with other administrative and facility-related tasks as needed

What We’re Looking For:

• Positive attitude and love for dogs
• Excellent communication and customer service skills
• Comfortable with computers, scheduling systems, and social media apps!!
• Organized, detail-oriented, and dependable
• Previous experience in a front desk, receptionist, or customer service role is a plus
• Ability to multitask and stay calm in a fast-paced environment

Perks:

• Fun and energetic work atmosphere (with daily dog kisses!)
• Opportunity to learn about pet care and animal behavior
• Employee discounts on services
• Flexible scheduling

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person