Front Desk Receptionist

We are seeking a professional, reliable, and high-energy Front Desk Receptionist to join our premier periodontal and dental implant surgical practice. As the first point of contact for our patients, you will play a vital role in ensuring a seamless, welcoming, and efficient patient experience.

While we are looking for a candidate with dental or surgical office experience, we are willing to train the right individual who possesses a strong work ethic and a passion for patient care.

Essential Duties and Responsibilities

Patient Coordination: Greet and dismiss patients with a professional demeanor; assist with the completion of all necessary registration paperwork.

Communication: Manage multi-line telephones; answer inquiries thoroughly and route calls to the appropriate treatment or patient care coordinators.

Scheduling: Proactively manage the daily schedule, including confirming appointments, filling last-minute cancellations, and scheduling future visits.

Office Flow: Coordinate between the front and back office by announcing patient arrivals to doctors, assistants, and hygienists to ensure timely care.

Financials: Post patient charges and process payments accurately within the practice management system.

Administration: Manage daily opening and closing procedures, return all voicemails promptly, and maintain a neat, professional reception area.

Qualifications

Experience: Previous experience in a dental or surgical office is highly preferred.

Software: Proficiency in Dentrix (or similar dental practice management software) is a significant plus.

Skills: Exceptional verbal and written communication skills, sharp attention to detail, and the ability to thrive in a fast-paced environment.

Reliability: A consistent track record of punctuality and dependability

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Schedule:

• Day shift
• Evening shift
• No weekends

Experience:

• Customer service: 2 years (Required)

Work Location: In person