Front Desk Receptionist

We are looking for a polite, organized, and customer-focused Female Front Desk Receptionist to be the first point of contact for patients at our medical center. The ideal candidate will provide a warm welcome, ensure smooth patient check-in/out, and manage daily front office operations with professionalism and efficiency.

Key Responsibilities:

• Greet patients and visitors in a professional and friendly manner
• Schedule, confirm, and manage appointments using the clinic’s software
• Answer phone calls, respond to inquiries, and handle WhatsApp / online booking messages
• Process patient registration and payments
• Maintain patient confidentiality and ensure proper filing of documents
• Coordinate with medical staff and support smooth clinic operations
• Handle daily front desk tasks including billing, invoicing
• Ensure the reception area is tidy and welcoming at all times
• Address and resolve patient concerns or escalate them when needed

Requirements:

• 1–2 years of experience in a medical or clinic reception role
• Excellent communication and interpersonal skills
• Customer-service oriented with a positive attitude
• Presentable, organized, and detail-oriented

Job Type: Full-time

Pay: From AED3,000.00 per month

Language:

• Arabic (Preferred)

Location:

• Fujairah (Required)