Front Desk Receptionist

Job Summary
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, serve as the first point of contact for visitors and callers, and support office management activities. Your positive attitude, organizational skills, and ability to handle multiple tasks efficiently will help create a professional and friendly environment. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.

Duties

• Greet visitors warmly and direct them appropriately, ensuring a positive first impression.
• Manage multi-line phone systems, screen calls, take messages, and route inquiries efficiently.
• Maintain appointment calendars, schedules and patients flow withclinical staff.
• Handle data entry tasks using EMR system, Microsoft Office, Google Workspace, and other office software with accuracy and speed.
• Support clerical duties including filing, proofreading documents, and managing correspondence.
• Assist with office management tasks such as ordering supplies, organizing files, and maintaining a tidy reception area.
• Provide excellent customer service by addressing inquiries promptly and professionally in person or over the phone.
• Perform general administrative support including typing reports, managing office emails, and supporting personal assistant functions as required.

Qualifications

• Previous experience in a medical office or proven experience in office management, clerical work, or as a receptionist in a fast-paced environment.
• Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and basic data entry.
• Excellent phone etiquette with experience handling multi-line phone systems and providing customer support.
• Bilingual abilities are essential to serve diverse client needs effectively.
• Demonstrated organizational skills with the ability to prioritize tasks efficiently and manage time effectively.
• Previous experience in medical or dental reception is a plus but not required; relevant administrative or customer service experience is valued equally.
• Knowledge of EMR systems software such as eClinicalWorks is a high plus but not mandatory.
• Strong attention to detail with proofreading skills to ensure accuracy in all communications. Join us to be part of a vibrant team dedicated to delivering exceptional service while advancing your administrative career!

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount
• Paid time off

Language:

• Spanish (Required)

Work Location: In person