Front Desk Receptionist

Front Desk Receptionist (Evening Shift)

Accident & Injury Care

Accident & Injury Care is seeking a motivated and professional Front Desk Receptionist to join our growing team. We are a busy, hybrid chiropractic, massage, and exercise rehabilitation clinic specializing in treating patients recovering from auto and work-related injuries, as well as those using private health insurance.

This role is ideal for someone who thrives in a fast-paced environment, can self-manage effectively, and enjoys delivering excellent patient care while juggling multiple responsibilities.

Schedule & Compensation

• Shift: Evening (3:00 PM – 7:00 PM), Monday–Friday
• Pay: $22.00 – $27.50 per hour (DOE)
• Opportunity to pick up additional shifts as available
• Potential to transition to morning shifts when available

Key Responsibilities

• Greet and check in patients with a friendly, professional demeanor
• Answer and manage high volumes of phone calls, texts, and emails
• Schedule and coordinate appointments across multiple providers and therapies (chiropractic, massage, rehab, wellness services)
• Balance and optimize multiple provider schedules within the same day
• Track patient treatment plans and ensure proper scheduling alignment
• Manage patient flow in a fast-paced, multi-service clinic environment
• Provide facility tours and educate patients on services and wellness offerings
• Assist patients with wellness services and general support needs
• Perform additional administrative and operational tasks, including laundry and maintaining front desk organization
• Navigate and multitask across multiple software systems efficiently
• Maintain a clean, welcoming, and organized front desk and clinic environment

Required Qualifications

• 1–2 years of experience in front desk, reception, or administrative roles
• Strong verbal and written communication skills (phone, email, and in-person)
• Proven ability to multitask and stay organized in a fast-paced setting
• Ability to self-manage time, prioritize tasks, and work independently
• Comfortable using multiple software systems simultaneously
• Professional, reliable, and punctual
• Positive attitude with strong customer service skills

Preferred Qualifications

• Experience in a medical, chiropractic, massage, or wellness clinic
• Familiarity with scheduling systems and electronic health records (EHR)
• Familiarity with HIPAA compliance and PHI (Protected Health Information)
• Experience with Jane, MindBody, OfficeAlly, and Square software systems
• Experience coordinating multiple providers or service types
• Interest in health, wellness, fitness, or rehabilitation
• Leadership potential and desire to grow into a Front Desk Lead role

Growth Opportunity

This position offers a clear pathway for advancement into a Front Desk Lead role for candidates who demonstrate strong leadership, initiative, and operational excellence.

Benefits & Perks

• Free monthly massages
• Free monthly chiropractic care
• Free gym membership (onsite, fully equipped facility)
• Complimentary access to: Infrared Sauna, Pneumatic Compression Therapy, Red Light Therapy bed, Cryotherapy chamber, and InBody body composition scanner

Location

Conveniently located near the Rainier exit from I-90, at the intersection of S Holgate St & 23rd Ave S.

If you’re organized, personable, and ready to grow within a dynamic healthcare and wellness environment, we’d love to hear from you!

Pay: $22.00 - $27.50 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person