Front Desk Receptionist

Job Title:

Call Receptionist (Evening/Night Shift – Pakistan Based)

IMPORTANT – READ BEFORE APPLYING

To be considered for this role, you MUST follow the application instructions at the bottom of this post.

This role requires handling live calls with U.S.-based clients. Clear communication, professionalism, and attention to detail are critical.

Job Description:

We are seeking a professional and reliable Call Receptionist based in Pakistan to handle inbound calls for our U.S. operations.

This role requires working evening/night hours aligned with U.S. business operations and interacting directly with business clients.

Key Responsibilities:

• Answer and manage incoming calls from U.S. clients in a professional and confident manner
• Route calls to appropriate departments or personnel
• Take accurate messages with attention to detail
• Provide clear and concise information to callers
• Maintain professionalism and control during all interactions
• Ensure a high standard of customer service at all times

Requirements:

• Strong English communication skills (spoken and listening)
• Clear, neutral, and easy-to-understand accent
• Ability to think quickly and respond appropriately during live calls
• Ability to work evening/night shifts consistently
• Reliable internet connection and quiet work environment (remote position)
• Previous call handling or receptionist experience is a plus

Working Hours (Pakistan Standard Time):

• 5:00 PM – 3:30 AM PKT (may vary slightly with U.S. daylight saving time)

Compensation:

Competitive base pay (based on experience and performance)

Application Instructions (MANDATORY):

To be considered, you MUST complete ALL steps below:

Step 1: Voice Recording

• Record a short audio (1–2 minutes) introducing yourself and explaining why you are a good fit for this role.

Step 2: Call Simulation

• Record yourself handling this scenario: “A caller says: ‘Hi, I need to speak to someone about your services. Can you help me?’” Respond as if you are answering the call live.

Step 3: Short Task

• Write a sample message you would take from a caller (name, company, reason for call, callback number).

Step 4: Instruction Check

• Start your application with: IQT202
• Applications that do NOT follow all instructions will be automatically rejected.

Work Location: Remote