Front Desk Receptionist

Job Overview

Front desk hotel agents act as the primary liaison, managing guest check-ins/check-outs, processing payments, and resolving complaints to ensure a positive experience. They handle reservations, coordinate with housekeeping on room readiness, and provide information on hotel services and local attractions. Workable +4Key duties include:

• Guest Service: Greeting guests, issuing keys, providing information, and resolving problems efficiently.
• Administrative/Finance: Processing payments, managing the Property Management System (PMS), and balancing cash drawers.
• Operations Coordination: Liaising with housekeeping and maintenance to ensure room availability and cleanliness.
• Reservations: Handling bookings via phone or in-person and managing room assignments.

Shift-Based Duties

• Morning: Focus on check-outs and preparing for departures.
• Afternoon/Evening: Handle high-volume check-ins and walk-ins.
• Night Audit: Run daily reports, balance accounts, and manage overnight requests.
• Join us to be part of a vibrant team where your organizational talents and friendly demeanor will make a real difference every day. We value professionalism, enthusiasm, and a proactive attitude—qualities that help us deliver outstanding service while fostering a positive workplace culture.

Pay: $12.75 - $13.50 per hour

Work Location: In person