Front Desk Receptionist at The dental clinic

Job Title: Clinic Administrator

Department: Administration

Reports to: Clinic Manager

Job Summary:

The Clinic Administrator is responsible for overseeing the daily operations of the dental clinic to ensure smooth, efficient, and patient-focused service delivery. This role involves managing administrative staff, coordinating schedules, handling patient records, ensuring compliance with healthcare regulations, and supporting the clinical team in maintaining a high standard of patient care.

Key Responsibilities:

• Oversee the day-to-day administrative operations of the clinic.
• Manage appointment scheduling, patient registration, and billing processes.
• Maintain accurate and up-to-date patient records in compliance with data protection policies.
• Develop and implement standard operating procedures (SOPs) to ensure efficiency.
• Ensure excellent patient service and satisfaction through effective communication and problem resolution.
• Handle patient inquiries, complaints, and feedback professionally and promptly.
• Support patient education and coordinate communication between patients and dental professionals.
• Monitor daily cash flow, invoicing, and insurance claim processing.
• Assist in preparing budgets, expense tracking, and financial reporting.
• Manage procurement of office and dental supplies, maintaining proper inventory levels.
• Ensure clinic operations comply with Dubai Health Authority (DHA) regulations and other relevant standards.
• Maintain updated licenses, permits, and certifications for the clinic and staff.
• Support health and safety compliance within the facility.

Qualifications & Skills:

• Bachelor’s degree in Healthcare Administration, Business Administration, or related field.
• Minimum 2–4 years of experience in healthcare or dental clinic administration.
• Excellent communication, leadership, and organizational skills.
• Proficiency in dental/medical software and MS Office applications.
• Strong problem-solving skills and attention to detail.
• Fluent in English and Russian

Job Type: Full-time