Front Desk Receptionist | Client Concierge

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.

While recognized for her surgical excellence, patients often choose Dr. McCormack for the transparency and compassion with which she leads her practice. Known for her personable nature, she is passionate about helping patients attain the confidence that will propel them towards fulfilling their dreams. Patient safety, ongoing education, and achieving an aesthetic that accentuates a patient’s natural beauty are all cornerstones of Dr. McCormack’s practice.

The professional team at Reno Tahoe Plastic Surgery is motivated by a desire to create an enriching, comfortable experience during every stage of the treatment process. We are composed of highly experienced aestheticians, expert injectors, registered nurses, and office administrators to deliver an enhanced level of care for every patient that enters our practice.

Work Schedule:

This is a full-time position. The role is onsite with standard working hours of Monday- Friday 9AM-5PM . We believe in maintaining a healthy work-life balance while ensuring business needs are met.

Responsibilities:

• Greet and check-in patients upon arrival.
• Gather requisite patient information, place in chart, and enter in computer.
• Check patients out and collect all fees as required.
• Answer incoming phone calls, retrieve messages from voicemail, schedule appointments, record complete messages, and direct callers to the appropriate personnel.

. Accurately promote and provide detailed information about sales and special promotions

• Ensure retail products are consistently stocked and well-organized.
• Assist with light housekeeping duties maintaining cleanliness as needed.
• Ensure comfort of patients in waiting room and cleanliness throughout the office.

Qualifications:

• 2 Years experience in a customer facing role, medical office or med spa is a plus.
• Experience answering phones in an office environment.
• Excellent communication, organizational, and management skills.
• Must have proficient computer and typing skills.

Benefits:

• Competitive Compensation Package – Offering a salary that recognizes your skills and experience.
• Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.
• 401(k) Matching – Plan for the future with our generous 401(k) matching program.
• Aesthetic Industry Perks – Enjoy free and discounted services and products.
• Great Culture & People-First Organization – Join a fun, drama-free environment that rewards collaboration and values those who help foster a positive workplace.