Front Desk Receptionist- Hospitality Sector-Arabic Speaker Only- Real Estate

Front Desk Receptionist – Key ResponsibilitiesHospitality Sector Responsibilities:

• Greet guests warmly and ensure a smooth check-in and check-out process.
• Answer phone calls and respond to guest inquiries professionally and promptly.
• Manage reservations, cancellations, and room availability using hotel booking systems.
• Coordinate with housekeeping and maintenance staff to meet guest needs.
• Handle guest complaints or concerns with empathy and escalate issues when necessary.
• Maintain cleanliness and organization of the front desk and lobby area.
• Promote hotel services and amenities to enhance the guest experience.

Real Estate Sector Responsibilities:

• Welcome clients and visitors to the office and notify agents or brokers of their arrival.
• Answer and direct incoming calls; take accurate messages when necessary.
• Schedule property showings, open houses, and appointments for agents.
• Maintain office calendars and coordinate meeting room availability.
• Assist with preparing and organizing listing documents and client files.
• Handle incoming mail, packages, and deliveries.
• Provide general administrative support, including data entry, photocopying, and filing.
• Keep the reception area tidy and presentable, reflecting a professional and welcoming atmosphere.

Job Type: Contract