Front Desk Receptionist/Administrative Assistant

We are a small but thriving mental health practice that provides counseling services to individuals, couples, families, and groups. We are currently seeking a full-time, entry level front office receptionist to join our team! An ideal candidate will be professional, friendly, dependable, and detail-oriented in order to assist with our daily office operations. Our office works on a varying schedule, as most of our clinicians are part-time and manage their own schedules. However, we run our office on a regular 9 to 5, M-F schedule, requiring a receptionist from 8:30 am to 5:30 pm. Experience in a medical or mental health office is a plus, but not required. We are happy to train the right person. This is a Full-time position with the potential for growth and increased pay through increased responsibilities over time.

RESPONSIBILITIES INCLUDE:

• Corresponding with clients/potential clients via email, phone, and EHR program.
• Management of clients through EHR program: Scheduling, private pay billing, client file set up, payment processing, payment collection, verification of insurance benefits.
• Management of physical office cleanliness and organization.
• Correspond and collaborate with Providers in the office.
• Correspond and collaborate with Billing department.
• Welcome face to face clients at front desk.
• Additional office work such as data entry, physical filing, electronic organization, etc.
• Maintain a professional appearance.

REQUIREMENTS:

• Must have a positive, energetic, friendly, and flexible personality.
• You must have a High School Degree or equivalent or more.
• Background working in medical or mental health office a plus.
• Experience working with EHR programs a plus.
• Experience with verification of insurance benefits a plus.
• Understanding of insurance verbiage a plus.

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Professional development assistance

Schedule:

• Choose your own hours
• Monday to Friday

Experience:

• Customer service: 2 years (Required)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)

Work Location: In person