Front Desk Receptionist/Administrative Assistant

Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organizational skills, proficiency in office management, and the ability to handle multiple tasks efficiently in a fast-paced environment.

Tentative Schedule

Monday: 1:00 PM - 5:30 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 1:00 PM - 5:30 PM

Responsibilities

• Greet and assist clients and visitors in a friendly and professional manner.
• Manage phone systems, directing calls to the appropriate personnel.
• Perform data entry, filing, and clerical duties to support office operations.
• Utilize Jane App for basic scheduling needs.
• Maintain appointment schedules through effective calendar management.
• Handle customer inquiries and provide support with a focus on excellent customer service.
• Proofread documents and correspondence for accuracy before distribution.
• Assist with administrative tasks such as typing reports, managing emails, and utilizing Microsoft Office and Google Workspace applications.
• Ensure the front desk area is organized and welcoming at all times.
• Collaborate with team members to streamline office processes and improve efficiency.

Requirements

• Proven experience in a front desk or receptionist role preferred.
• Strong clerical experience with excellent organizational skills.
• Familiarity with multi-line phone systems and phone etiquette.
• Proficient in computer skills including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
• Experience with QuickBooks or similar bookkeeping software is a plus.
• Bilingual candidates are highly encouraged to apply to enhance communication with diverse clientele.
• Excellent time management skills with the ability to prioritize tasks effectively.
• Strong attention to detail for proofreading documents accurately.
• Previous experience as a dental or medical receptionist is advantageous but not required.
• A background in customer support or personal assistant roles will be beneficial. Join our team as a Front Desk Receptionist where your contributions will be valued, and your skills will help create an outstanding experience for our clients!

Job Type: Part-time

Pay: $17.00 - $19.00 per hour

Expected hours: 15 – 20 per week

Application Question(s):

• Do you have experience working with insurance eligibility?

Work Location: In person