Front Desk Receptionist/Medical Records

We are an Ophthalmologist office looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our office. Our Receptionist’s duties include offering administrative support across the organization. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.

Responsibilities

• Greet and welcome patients as soon as they arrive at the office
• Check-in/check-out patients and process payments and/or refunds - collect balances/copays
• Identify and familiarize with types of patients: insured and/or self-pay and follow corresponding procedures
• Keep EMR system up to date regarding patients’ demographics and imaging
• Direct visitors to the appropriate person and office
• Answer, screen, and forward incoming phone calls. Confirm appointments by phone, email, and/or text messages. Update calendars and schedule meetings
• Request and send medical records
• Ensure reception area is tidy and presentable, with all necessary stationery and material
• Provide basic and accurate information in-person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Order front office supplies and keep inventory of stock
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, scanning, and faxing

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Education:

• High school or equivalent (Preferred)

Experience:

• ophthalmology: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person